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Race re-run requests due to service issues

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medal 5000
4 years 73 days ago (Last edited by Bruno Brown 4 years 73 days ago)
Hello Everyone

All Races re-run requests have been executed and all members concerned have received compensation.
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medal 5000
4 years 73 days ago
Bruno
Hello Everyone

All Races re-run requests have been executed and all members concerned have received compensation.

103303 Russia Grand Prix today


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medal 5000
4 years 73 days ago
Due to the problem, we request the repetition or cancellation of our race at 20:00.
PRESTIJ LIGI - TEK PILOT
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medal 5000
4 years 72 days ago
Due to the problem, we request the repetition or cancellation of our race at 21:00.

106846
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medal 5000
4 years 72 days ago

Я принимаю участие в « igp World Championship  id лиги 103303». Я хочу запросить повторный запуск. 
Вчера многие менеджеры не могли войти в игру. В группе элита, в гонке принимали участие всего 4 машины.
Serg.

I am taking part in the "igp World Championship" league id 103303. I want to request a restart.

Many managers were unable to enter the game yesterday. In the elite group, only 4 cars took part in the race.

Serg.
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medal 5016
4 years 72 days ago
Due to the problem, we request the repetition or cancellation of our race at 22:00.

league id 104130
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medal 5000
4 years 72 days ago
I have had managers message me that they couldn’t log in to do a set up or change there tyres before the race last night. When racing the standings were all over the place. I request a re run of Malaysia from Wednesday 7th october. League ID 149 8pm uk time
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medal 5000
4 years 72 days ago
Hello,

Host : Erwan Pelan
League ID : 17861
Race : Bahrain
Date : 07/10/2020
Hour : 20:00

As others managers and hosts, we experienced the issue yesterday during our race in Bahrain. Several managers could join the race at 2nd or 3rd lap, but majority join only later and this disturb the race... 

If possible, we would like re-race this GP at end of season.

Than you for everything, this game is very interesting and addictive ! 

Good luck

Erwan
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medal 5261
4 years 72 days ago
Due to the problem, we request the repetition or cancellation of our race at 20:00.

league id :130035
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medal 5000
4 years 72 days ago
Due to the problem, we request the repetition of our race at 20:00.

league id: 123516
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medal 5000
4 years 72 days ago
Due to the problem, we request the repetition of our race at 19:30.

league id: 123223
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medal 5000
4 years 72 days ago
Hello, 

please repeat the race in Monaco from German forces league due to the interference of yesterday. 

Many Thanks 
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medal 6246
4 years 72 days ago
Requesting race re run for yesterdays 19.00 BST China  race which was affected due to server issue for

Formula Won

MTWTFSS at 19:00
100% race distance igp-car 2 cars per team 2.0x race speed
RookieProElite
Teams161516
Reputation507951175334
See league
Thanks in advance!
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medal 5000
4 years 72 days ago
Hello, I'm the hos of Hungarian IGP Championship and we would like to re-run our latest race which was the Japanese GP because of yesterdays problem. Thanks in advance
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medal 5000
4 years 72 days ago
When will the changes be made? Yesterday it was said that it happens automatically
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medal 5542 Community Manager
4 years 72 days ago
Matthias
When will the changes be made? Yesterday it was said that it happens automatically


Hello,

Races broken (were the race directly wasn’t working) were automatically marked for rerun. Races were people wasn’t able to attend will need the host confirmation in this topic to be marked for rerun.

Support agents are actively working to rerun the races requested in this topic. They’ll answer here once they finish.

Thank you.
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medal 5000
4 years 72 days ago
Ligue: MTRG German Racing 123516

The race was supposed to start at 8:00 p.m. and the players could not join the race, this only happened around 8:15 p.m. when the race was already running, so the race is invalid


Ligue: MTRG German Racing 1 Driver Ligue 123223

The connection to the live race was broken at around 7:50 pm and the race could not be ended properly, this race is also not valid

So it would only be more than fair to the players if we could repeat these races today and the racing calendar was simply extended by one day.

Many Thanks

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medal 5000
4 years 72 days ago

José
Matthias
When will the changes be made? Yesterday it was said that it happens automatically


Hello,

Races broken (were the race directly wasn’t working) were automatically marked for rerun. Races were people wasn’t able to attend will need the host confirmation in this topic to be marked for rerun.

Support agents are actively working to rerun the races requested in this topic. They’ll answer here once they finish.

Thank you.



Thankyou.
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medal 5000
4 years 72 days ago
Hi everyone,

We're so sorry for the inconveniences.

Please check your leagues. We have processed the re-run for broken races. Let me know if I could be of any further help.
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medal 5006
4 years 72 days ago
Yesterday we had big issues with the race, nobody could get in or the ones that could get in saw only the last 4 laps. I read something about it that you had issues yourself....
We r Dutch Racing Inc and the race was in Turkey. Hope it is still possible tonhave a rerun. 
Greetings Remko
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