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Race re-run requests due to service issues

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medal 5870
3 years 268 days ago

Hamlet
Kristine

Hamlet
Hello!!!!

League ID: 59172
League Name: Ultimate World Racing League 

Glitchy...messed up...wth!!!! Among some of the comments we have for today's race(Brazil). The map race track doesn't even fit the screen on mobile, the leader board is a complete mess.. Only 3 managers' cars on the track...aside from these 3 managers, no one can chat on the race chat... what a disastrous situation.  

We're not even attempting to compete today.. 

Please schedule a rerun as soon as possible. 


Hello,


I have scheduled a re-run race for the Brazil race. I'm so sorry that this happened.

I have sent some tokens to make up for the inconveniences that this has caused.



Sorry to report that today we continue to have issues. Thus far no one has qualified or at least the results are not being shown

We were able to access the race 15 minutes past our starting time.

We'll need Brazil rerun again please.


I set the race to rerun, let's hope it works!

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medal 5385
3 years 268 days ago
Buenas Soy Anfitrion de la Liga F1 League Remake  El dia de ayer tocaba por Correrse el GP de Mexico  cuando entramos a correr, de 23 coches solo aparecen 15 dejando en el aire el resto sin jugar y tampoco podíamos escribir en el chat del juego incluyéndome siendo el administrador Ppal, sin contar que los tiempos en la carrera en algunos casos no mostraba las de algunos corredores quisiera que vieran ese caso y de ser posible la repetición de la carrera

Liga. F1 League Remake
ID .139535
Categoria. Elite
Corredores. 23 Pilotos 
Compitieron. 15 de 23 pilotos
Circuito. Gran Premio de Mexico
Fecha  20/02/2021
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medal 5000
3 years 268 days ago
andres
Liga. F1 League Remake
ID .139535
Categoria. Elite
Corredores. 23 Pilotos 
Compitieron. 15 de 23 pilotos
Circuito. Gran Premio de Mexico
Fecha  20/02/2021

The race will be re-run tonight as requested. Also I have sent tokens to all managers as compensation for the inconvenience.
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medal 5000
3 years 268 days ago (Last edited by Alexis Senna 3 years 268 days ago)
Good evening, I'm the host of league 103303. Today in the Turkish Grand Prix we had problems with entering the race with at least 8 players in the Pro category. Then the race was loaded, but they did not participate in the race. Is it possible to replay a stage?
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medal 4897
3 years 268 days ago
I'm the Host of "IGP Elite Club". I would like to request a re-run of our Pro Bahrain race tonight as its has came to my attention that only 1 team in pro actually raced which is unfair to the rest of the league. We race every night at 7:30 GMT.

Thanks

League ID is 102319
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medal 5000
3 years 268 days ago
Hello,
League : 10183
No issues with Beginner and Elite, but only 3 Pro could run the race.
Is it possible to only reset their race ? 
If not, I'll just tell them.

Thank you 
md-quotelink
medal 5000
3 years 267 days ago (Last edited by Hamlet Rodriguez 3 years 267 days ago)
Yunus

Hamlet
Kristine

Hamlet
Hello!!!!

League ID: 59172
League Name: Ultimate World Racing League 

Glitchy...messed up...wth!!!! Among some of the comments we have for today's race(Brazil). The map race track doesn't even fit the screen on mobile, the leader board is a complete mess.. Only 3 managers' cars on the track...aside from these 3 managers, no one can chat on the race chat... what a disastrous situation.  

We're not even attempting to compete today.. 

Please schedule a rerun as soon as possible. 


Hello,


I have scheduled a re-run race for the Brazil race. I'm so sorry that this happened.

I have sent some tokens to make up for the inconveniences that this has caused.



Sorry to report that today we continue to have issues. Thus far no one has qualified or at least the results are not being shown

We were able to access the race 15 minutes past our starting time.

We'll need Brazil rerun again please.


I set the race to rerun, let's hope it works!




Well gentlemen,  here we go again. Today is the second time our Brazil race has been rerun and we continue to have the same issues. As a league, we have decided that today will be the last time we rerun Brazil. I hope I G P is able to figure things out before our next race tomorrow. I don't know why all of the sudden things have gone way down south. Looks like somebody messed up the wrong codes.

Our rookies and Pros races are on. However we at Elite are still waiting and it's now 25 minutes past hour starting time.

45 minutes past our scheduled race time and still no access to to it... 

I can only hope igp is able to resolve this issue sooner rather than later.  What exactly is causing all this commotion anyways!?
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medal 5385
3 years 267 days ago
Buenas Soy Anfitrion de la Liga F1 League Remake  El dia de hoy se Repitió la carrera el GP de Mexico esta ves la categoría Elite completa pudo Jugar pero se presento el mismo problema para la categoría  Profesional primero antes de entrar no se mostraba la clasificación de los coches logrando  a correr, de  17 coches solo unos 8 dejando en el aire el resto sin jugar y otros sin poder entrar a la carrera ya que no les cargaba la pagina, sin contar que después de correr  la carrera  de Mexico no al finalizar el juego quedo como Pegado mostrándonos a todos la pestaña roja de IR A LA CARRERA, tampoco carga los puntos de investigación ni nada quisiera que vieran otra vez ese caso y de ser posible la repetición de la carrera


Liga. F1 League Remake

ID .139535

Categoria. Profesional

Falla No mostro la Tabla de Clasificacion 

Corredores. 17 Pilotos

Compitieron. 8 de 17 pilotos mismo problema que elite del dia de ayer

Circuito. Gran Premio de Mexico

Segunda Falla
 
Categorias Novato, Profesional y Elite NO Finaliza la Carrera

Fecha  21/02/2021

Hora de la Carrera

17.30 Colombia y Canada
18.30 Venezuela
19.30 Argentina y Brasil
22.30 y 23.30 España
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medal 5870
3 years 267 days ago

Vladimir
Hello,
League : 10183
No issues with Beginner and Elite, but only 3 Pro could run the race.
Is it possible to only reset their race ? 
If not, I'll just tell them.

Thank you 


Hi Vladimir, unfortunately, their race cannot be reset without also resetting the Rookie and Elite tiers.
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medal 5870
3 years 267 days ago

Alexis
Good evening, I'm the host of league 103303. Today in the Turkish Grand Prix we had problems with entering the race with at least 8 players in the Pro category. Then the race was loaded, but they did not participate in the race. Is it possible to replay a stage?


Mark
I'm the Host of "IGP Elite Club". I would like to request a re-run of our Pro Bahrain race tonight as its has came to my attention that only 1 team in pro actually raced which is unfair to the rest of the league. We race every night at 7:30 GMT.

Thanks

League ID is 102319



andres
Buenas Soy Anfitrion de la Liga F1 League Remake  El dia de hoy se Repitió la carrera el GP de Mexico esta ves la categoría Elite completa pudo Jugar pero se presento el mismo problema para la categoría  Profesional primero antes de entrar no se mostraba la clasificación de los coches logrando  a correr, de  17 coches solo unos 8 dejando en el aire el resto sin jugar y otros sin poder entrar a la carrera ya que no les cargaba la pagina, sin contar que después de correr  la carrera  de Mexico no al finalizar el juego quedo como Pegado mostrándonos a todos la pestaña roja de IR A LA CARRERA, tampoco carga los puntos de investigación ni nada quisiera que vieran otra vez ese caso y de ser posible la repetición de la carrera


Liga. F1 League Remake

ID .139535

Categoria. Profesional

Falla No mostro la Tabla de Clasificacion 

Corredores. 17 Pilotos

Compitieron. 8 de 17 pilotos mismo problema que elite del dia de ayer

Circuito. Gran Premio de Mexico

Segunda Falla
 
Categorias Novato, Profesional y Elite NO Finaliza la Carrera

Fecha  21/02/2021

Hora de la Carrera

17.30 Colombia y Canada
18.30 Venezuela
19.30 Argentina y Brasil
22.30 y 23.30 España


Hi Alexis, Mark, and Andres.


It looks like we're experiencing an issue and are currently investigating to determine the cause of these problems.

At this time I am locking the thread to shift attention to a new post I created in response to this issue, which you are able to find here.
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