Official

Race re-run requests due to service issues

I did notice the new season. I now realize I forgot to amend my original post shortly after I created it. Races where they are the last of the season can't be re-run by us and requires special intervention to do so.

Would you still like to re-run the race? I can check if it is still possible. It may require going back in time to before that race took place, meaning the new season would be undone, but once the race is set to re-run, everything progresses as if nothing happened (at least it should).

Ok, our new season has begun. We feel our top team results in our 1st race of the season shouldn't be penalized by throwing away their performances. 

We followed your guidelines to request a rerun.

More than 12 hrs before next race seems to be required to sort all variables. 

We officially retract our initial race rerun request on the basis deleting further race results is not beneficial nor fair to our league.

Thank you. 

Hamlet. 

Hi, I'm the host of the League "Full Race F1" (League ID: 10924).
During our race today on 19/2/2021 (Bahrain), about halve of the cars did not appear during the race and hence those managers could not attend the race. They did not show up in the results either. Therefore I request for a rerun of this race.
Thanks in advance!

League ID: 5393
League Name: GP Sprint League
Race: Singapore
Reason: Only 2 active drivers qualified for the race along with 3 non-active out of 14 members. Once it started the other cars started at the very back of the grid all on one spot.
Could we get this race re-run so its fair on all drivers in the league

Hello!!!!

League ID: 59172
League Name: Ultimate World Racing League 

Glitchy...messed up...wth!!!! Among some of the comments we have for today's race(Brazil). The map race track doesn't even fit the screen on mobile, the leader board is a complete mess.. Only 3 managers' cars on the track...aside from these 3 managers, no one can chat on the race chat... what a disastrous situation.  

We're not even attempting to compete today.. 

Please schedule a rerun as soon as possible. 

The number of competing in the league is 32, but only 10 people could enter the race and the ranking is ridiculous as in the photos. Can we race again?
Race : United Kingdom 09

League id 130035
League name prestij ligi 

https://imgyukle.com/i/L2RExq
https://imgyukle.com/i/L2RRDY
https://imgyukle.com/i/L2RVZ0
https://imgyukle.com/i/L2Rk0P

Hello, I apologize for the inconvenience.


I have issued a re-run on your Bahrain race. I have sent some tokens to all managers to make up for the inconveniences that this has caused you.

Hello Vince,


I'm so sorry that you experienced this problem.

I have issued a re-run for this race. Tokens were also sent to managers to make up for the inconveniences. 

Hello,


I have scheduled a re-run race for the Brazil race. I'm so sorry that this happened.

I have sent some tokens to make up for the inconveniences that this has caused.

Hello,


Please check your calendar. There should be a new race now for Great Britain.

In addition, tokens were sent to make up for the inconveniences that this has caused.

Yes. The problem has been resolved. Thanks

Thanks ever so much, now to try to win

Thanks ?

Our race was re-run 20 minutes before lockdown and now on this re-run we can't even connect to the server. Not one of us. This is quite poor tbh.

We are very sorry about this. If you wish, we can re-run the race in question again.
Please let us know your decision.

We had some discussions about this and we would prefer to let this race be void. But Rookie actually had a race, while Pro and Elite have no results (and thus seem to be 'stuck'). We don't even know whether tomorrow's race would actually happen if our situation stays like this, so will it?...

Okay. Then the most correct solution I think is to delete all the results of all the categories for the race in question and go ahead as scheduled to avoid further problems that would lead us to a third repeat and I think it makes no sense.

Let me know the decision. Thanks

We agree on this. We’d like the results of the race in question (Bahrain) to be deleted and go ahead on schedule.

Done. Bahrain results have been delete. The championship will continue as scheduled. In addition, I sent all managers tokens as compensation.

Sorry to report that today we continue to have issues. Thus far no one has qualified or at least the results are not being shown

We were able to access the race 15 minutes past our starting time.

We'll need Brazil rerun again please.