Official

Race re-run requests due to service issues

All right, thank you very much.

https://igpmanager.com/app/p=league&id=26381

Due to constant lag nobody was able to have a nice racing experience
https://cdn.discordapp.com/attachments/612742487345463298/831677772816056340/Screen_Recording_20210413-203256_iGP_Manager.mp4

Hello,

We experienced yesterday a bug in our race, only in elite division. The race was in Brazil, we could see the race at the beginning and freeze totally about lap 20-25 and not possible to connect after this for every manager in elite division.

We asked if pro and beginner managers experienced the same thing but repsonse is no. They could see the entire race... We don't understand the problem.

Is it possible to re-run the race for elite division ?

League Id : 17861
League Name : Championnat IGP RP 2021

Thank you 

Erwan

Hi,


first of all : thanks for your time and your passion

Would it be possible to have an answer concerning this request? the race starts in 1h40

Best regards

Hello, can you please specify which race is affected? Is it Germany?

yes Germany ... here is the race link ... I wanted to redo it or even cancel ithttps://igpmanager.com/app/d=result&id=40117033&tab=race

Hello, I have issued a re-run race for Germany. I also sent some tokens to make up for the inconvenience that this has caused you.

Hello, I have issued a re-run race for Brazil. Tokens were sent to all managers due to inconvenience that this has caused to the league. We're so sorry again that this happened.

Muito obrigado!!!

Hi


Thanks for that!!

We still have a problem : we can’t play QR, we can’t change the staff or the driver, we can’t make strategy for the next race...

It look like the race will start soon and we can’t change anything (H-10min)

And there is a mistake about the date : 04/14 instead of 04/15 (today) :

I don’t know if You understand me... sorry if not

I just fixed problem.

He returned to the German race only when he is locked and there is no way to practice freely or move the car.

Besides, the Hungarian race that had already been done is going to be done again ... and that's right?

Should be fixed now. :)

Hello,


Thanks for that. 
But we are re-racing Brazil today, and game crashed again, same time, same problem...

Sorry, but problem not fixed apparently.

See you soon ;)
Erwan

but will it also happen again or will the last result prevail?  she went yesterday ...

Yes, the Hungary race will take place this evening.
If you would like we could skip the race and move forward with the set schedule.

Good afternoon, today we had a race in Mexico, I am the host of the league: Mundial de Fórmula 1. Well, in the race, I did not witness it because I did not have time, when I saw the results I saw that my two drivers had been among the last With +38 laps, this has happened to me and to three other teams, that in the elite category. It also happened in the Professional category that affected three teams.

These are the results of the race: https://igpmanager.com/app/d=result&id=34045528&tab=race

I would like if the race could be repeated or canceled. All the best.

Hello, I just issued a re-run for Mexico. Please let me know if you'd like to skip the Brazil race after this since you are done running it. Some tokens were sent to managers to make up for the inconvenience that this has caused.

thanks for answering. Yes, I wish he could skip the race in Brazil. Thank you.

Edit: it still says I'm on the run, and should at least have started.

Hello there,


I just noticed that there's a problem with the dates. I have fixed it for you. You can post another reply here when the Mexico race is done so I can skip Brazil. Thank you.