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Race re-run requests due to service issues

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Ken Anderson
2 years 365 days ago

Kristine

Aitor

Kristine

Aitor

Good afternoon, today we had a race in Mexico, I am the host of the league: Mundial de Fórmula 1. Well, in the race, I did not witness it because I did not have time, when I saw the results I saw that my two drivers had been among the last With +38 laps, this has happened to me and to three other teams, that in the elite category. It also happened in the Professional category that affected three teams.

These are the results of the race: https://igpmanager.com/app/d=result&id=34045528&tab=race

I would like if the race could be repeated or canceled. All the best.

Hello, I just issued a re-run for Mexico. Please let me know if you'd like to skip the Brazil race after this since you are done running it. Some tokens were sent to managers to make up for the inconvenience that this has caused.

thanks for answering. Yes, I wish he could skip the race in Brazil. Thank you.

Edit: it still says I'm on the run, and should at least have started.

Hello there,

I just noticed that there's a problem with the dates. I have fixed it for you. You can post another reply here when the Mexico race is done so I can skip Brazil. Thank you.

thank you

Kutluhan Karamahmutoğlu
2 years 356 days ago

The system has kicked all online players for "connection problem". Later, no action could be taken when entering the game. They put on soft dough rubber, but the game put on hard rubber.

Veteranlar ligi

China race.

Can we repeat the race?

Bruno Brown
2 years 355 days ago

Kutluhan

The system has kicked all online players for "connection problem". Later, no action could be taken when entering the game. They put on soft dough rubber, but the game put on hard rubber.

Veteranlar ligi

China race.

Can we repeat the race?

The race in China will be repeated. Please let me know if everything is correct.

Kutluhan Karamahmutoğlu
2 years 355 days ago

Bruno

Kutluhan

The system has kicked all online players for "connection problem". Later, no action could be taken when entering the game. They put on soft dough rubber, but the game put on hard rubber.

Veteranlar ligi

China race.

Can we repeat the race?

The race in China will be repeated. Please let me know if everything is correct.

There is no problem at the moment. I hope there will be no problem in the race tonight.

Thanks

David Green
2 years 345 days ago

It appears the server went down during the British GP in my league and as the league manager I was hoping you could void the race and it’s results and enable us to now skip it The league is League not found or inactive

Amanta Jolland
2 years 345 days ago

The server went down during the Japanese iGP in our league. Managers could only join the race after lap 20. Please let us skip the race.

League: International IGP Championship

https://igpmanager.com/app/p=league&id=7674

Johnny Sins
2 years 345 days ago

ask to re-run the igp2 italy championship race at 20.30 https://igpmanager.com/app/p=league&id=3793 relating to today's race 10/05/2021 japan gp all the managers found it impossible to access the race .. once the application was opened only the

loading to game with black screen

Chris Allen jnr
2 years 345 days ago

Hi I’d like to request a re run of our first race of the season at the Belgium gp. None of our players were able to enter the race till roughly the 20th lap, therefore affecting the end race result. I am the host so please advise,
Regards chris

akis s
2 years 345 days ago

Server went down during tonight's race Bahrain. Multiple people had problems opening the app or browser
Links: League not found or inactive

https://igpmanager.com/app/d=result&id=44157362&tab=race

Jonathan Pourceau
2 years 345 days ago

Good evening
We request to re-race tonight's Monaco iGP. Due to an issue, not all managers were able to connect to the server. This is the Monaco iGP of the Superstars Racing league (ID: 16411)
Thank you in advance.

Sefa Horner
2 years 345 days ago

Due to server went down before and during the Brazil GP, I request a re-run for this race on 12.05.2021(not on 11.05.2021 please).
Best Regards

League ID: 458414

Bruno Brown
2 years 344 days ago

David

It appears the server went down during the British GP in my league and as the league manager I was hoping you could void the race and it’s results and enable us to now skip it The league is league 77150
All was fine in the early stages and then it said connection issues and it appears we all had to reset the game on whatever device we were using. When we got back in many of us noticed that our strategy was wrong. It was saying we were only going to add 5,6 or 7 laps of fuel on our next stop and put the wrong tyres on We rushed to correct this but it frequently changed back to another random low fuel amount Also the leaderboard was all messed up with positions either missing or in the incorrect order and the tyre and pit stop data was nearly non existent.
For the fairness of the entire league Especially those who were unable to remember at all, please void and skip this race
Thank you

Amanta

The server went down during the Japanese iGP in our league. Managers could only join the race after lap 20. Please let us skip the race.

League: International IGP Championship

https://igpmanager.com/app/p=league&id=7674

Johnny

ask to re-run the igp2 italy championship race at 20.30 https://igpmanager.com/app/p=league&id=3793 relating to today's race 10/05/2021 japan gp all the managers found it impossible to access the race .. once the application was opened only the

loading to game with black screen

akis

Server went down during tonight's race Bahrain. Multiple people had problems opening the app or browser
Links: league6694
https://igpmanager.com/app/d=result&id=44157362&tab=race

Jonathan

Good evening
We request to re-race tonight's Monaco iGP. Due to an issue, not all managers were able to connect to the server. This is the Monaco iGP of the Superstars Racing league (ID: 16411)
Thank you in advance.

İlhan

Due to server went down before and during the Brazil GP, I request a re-run for this race on 12.05.2021(not on 11.05.2021 please).
Best Regards

League ID: 458414

All related requests were processed and successful. We have also sent out tokens for the inconvenience you all have experienced.

Sefa Horner
2 years 344 days ago

İlhan

Due to server went down before and during the Brazil GP, I request a re-run for this race on 12.05.2021(not on 11.05.2021 please).
Best Regards

League ID: 458414

I wanted a re-run request to 12.05.2021 NOT 11.05.2021. We didn't have a race in normal calender today but now I cannot postpone it because of 24h issue. Can you fix it PLEASE?

Kristine Del Rosario
2 years 341 days ago

İlhan

İlhan

Due to server went down before and during the Brazil GP, I request a re-run for this race on 12.05.2021(not on 11.05.2021 please).
Best Regards

League ID: 458414

I wanted a re-run request to 12.05.2021 NOT 11.05.2021. We didn't have a race in normal calender today but now I cannot postpone it because of 24h issue. Can you fix it PLEASE?

Hello there, we're so sorry for the delay in our reply. Can you please indicate which race are you referring to?

Is it Italy or Brazil? Since you have run a few races would you like us to re-run the problematic race and then skip Mexico and Hungary?

I will wait for your reply.

Sefa Horner
2 years 340 days ago

Kristine

İlhan

İlhan

Due to server went down before and during the Brazil GP, I request a re-run for this race on 12.05.2021(not on 11.05.2021 please).
Best Regards

League ID: 458414

I wanted a re-run request to 12.05.2021 NOT 11.05.2021. We didn't have a race in normal calender today but now I cannot postpone it because of 24h issue. Can you fix it PLEASE?

Hello there, we're so sorry for the delay in our reply. Can you please indicate which race are you referring to?

Is it Italy or Brazil? Since you have run a few races would you like us to re-run the problematic race and then skip Mexico and Hungary?

I will wait for your reply.

ligimizin yarış ertelemesinde 15/5/2021 den 16/05/2021 yapacakken yanlışlıkla 05/06/2021 yaptım bunu düzeltebiliyor muyuz ? 1 gün ertelemek isterken çok erteledim yav :)

rica etsem düzeltir misiniz ?

Kristine Del Rosario
2 years 340 days ago

İlhan

Kristine

İlhan

İlhan

Due to server went down before and during the Brazil GP, I request a re-run for this race on 12.05.2021(not on 11.05.2021 please).
Best Regards

League ID: 458414

I wanted a re-run request to 12.05.2021 NOT 11.05.2021. We didn't have a race in normal calender today but now I cannot postpone it because of 24h issue. Can you fix it PLEASE?

Hello there, we're so sorry for the delay in our reply. Can you please indicate which race are you referring to?

Is it Italy or Brazil? Since you have run a few races would you like us to re-run the problematic race and then skip Mexico and Hungary?

I will wait for your reply.

ligimizin yarış ertelemesinde 15/5/2021 den 16/05/2021 yapacakken yanlışlıkla 05/06/2021 yaptım bunu düzeltebiliyor muyuz ? 1 gün ertelemek isterken çok erteledim yav :)

rica etsem düzeltir misiniz ?

Merhaba, bu sorun zaten çözüldü. :)

Erwan Pelan
2 years 332 days ago

Erwan

Kristine

Jordane

Erwan

Hello,

We experienced yesterday a bug in our race, only in elite division. The race was in Brazil, we could see the race at the beginning and freeze totally about lap 20-25 and not possible to connect after this for every manager in elite division.

We asked if pro and beginner managers experienced the same thing but repsonse is no. They could see the entire race... We don't understand the problem.

Is it possible to re-run the race for elite division ?

League Id : 17861
League Name : Championnat IGP RP 2021

Thank you

Erwan

Hi,

first of all : thanks for your time and your passion

Would it be possible to have an answer concerning this request? the race starts in 1h40

Best regards

Hello, I have issued a re-run race for Brazil. Tokens were sent to all managers due to inconvenience that this has caused to the league. We're so sorry again that this happened.

Hello,

Thanks for that.
But we are re-racing Brazil today, and game crashed again, same time, same problem...

Sorry, but problem not fixed apparently.

See you soon ;)
Erwan

Hello,

Perhaps I missed your return, but this bug re-appear in this leage, again and again (and this evening in Japan...). Since this event, we just experienced this bug 7 or 8 times. The race crashes about half race and nobody can join the race after that. Just managers in elite experienced this bug. We don't want re-race, we just want play and understand why this bug appears...

Thank for that

Erwan

Kristine Del Rosario
2 years 331 days ago

Erwan

Erwan

Kristine

Jordane

Erwan

Hello,

We experienced yesterday a bug in our race, only in elite division. The race was in Brazil, we could see the race at the beginning and freeze totally about lap 20-25 and not possible to connect after this for every manager in elite division.

We asked if pro and beginner managers experienced the same thing but repsonse is no. They could see the entire race... We don't understand the problem.

Is it possible to re-run the race for elite division ?

League Id : 17861
League Name : Championnat IGP RP 2021

Thank you

Erwan

Hi,

first of all : thanks for your time and your passion

Would it be possible to have an answer concerning this request? the race starts in 1h40

Best regards

Hello, I have issued a re-run race for Brazil. Tokens were sent to all managers due to inconvenience that this has caused to the league. We're so sorry again that this happened.

Hello,

Thanks for that.
But we are re-racing Brazil today, and game crashed again, same time, same problem...

Sorry, but problem not fixed apparently.

See you soon ;)
Erwan

Hello,

Perhaps I missed your return, but this bug re-appear in this leage, again and again (and this evening in Japan...). Since this event, we just experienced this bug 7 or 8 times. The race crashes about half race and nobody can join the race after that. Just managers in elite experienced this bug. We don't want re-race, we just want play and understand why this bug appears...

Thank for that

Erwan

Hello,

We're truly sorry for the inconveniences that this has caused.

We have sent compensation for managers in the Elite league.

Let us know if we could be of any further help.

Erwan Pelan
2 years 331 days ago

Kristine

Erwan

Erwan

Kristine

Jordane

Erwan

Hello,

We experienced yesterday a bug in our race, only in elite division. The race was in Brazil, we could see the race at the beginning and freeze totally about lap 20-25 and not possible to connect after this for every manager in elite division.

We asked if pro and beginner managers experienced the same thing but repsonse is no. They could see the entire race... We don't understand the problem.

Is it possible to re-run the race for elite division ?

League Id : 17861
League Name : Championnat IGP RP 2021

Thank you

Erwan

Hi,

first of all : thanks for your time and your passion

Would it be possible to have an answer concerning this request? the race starts in 1h40

Best regards

Hello, I have issued a re-run race for Brazil. Tokens were sent to all managers due to inconvenience that this has caused to the league. We're so sorry again that this happened.

Hello,

Thanks for that.
But we are re-racing Brazil today, and game crashed again, same time, same problem...

Sorry, but problem not fixed apparently.

See you soon ;)
Erwan

Hello,

Perhaps I missed your return, but this bug re-appear in this leage, again and again (and this evening in Japan...). Since this event, we just experienced this bug 7 or 8 times. The race crashes about half race and nobody can join the race after that. Just managers in elite experienced this bug. We don't want re-race, we just want play and understand why this bug appears...

Thank for that

Erwan

Hello,

We're truly sorry for the inconveniences that this has caused.

We have sent compensation for managers in the Elite league.

Let us know if we could be of any further help.

Thanks for compensation.

But bug appeared again this evening. We want a solution please. Manu managers think leave the league...

Help please

Anakin Skywalker
2 years 330 days ago

Hi, we would like a re-run of this race at Malaysia because of the issues stated here: https://igpmanager.com/forum-thread/44599 with all of the Elite managers being kicked and returning to see something that is not normal and therefore unfair on everyone.

The league: F1 World iGP

Race id: https://igpmanager.com/app/d=result&id=44959375&tab=race

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