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Race re-run requests due to service issues

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medal 6298
85 days ago
There seems to be an issue with the re-running of Europe haha. The race timer is gone and the strategy is locked like we are in a live race state and cant do anything with our cars ect. I don't know if this is the right place to post this but it is related to what's happening here, so I'll post some screenshots and you can delete them if you have to. Also I think you are already aware but this looks to have messed up the HoF as well. 1000x500  1000x450480x550
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medal 5000 HEAD OF SUPPORT
84 days ago
Well, I dropped the ball, twice. I neglected to have the race skipped after wiping the results. So sorry about that! We've addressed this now and you all should be set to race at France tomorrow. I've sent everybody in the league tokens to compensate them for the inconveniences experienced.
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medal 5947
71 days ago
Hi there, if possible we would like a re-run of the race in France because all of the Elite managers had the qualifying session began late, and were able to connect to the race late as well, after a few laps

The league: Italian F1 Championship 2021
Race id: France, id=47291982
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medal 6294
63 days ago
Hello I would like to restart our season. I had the British iGP scheduled at 6am est but changed the start time to 14:00 est the day before but the race still happened at 6:00am est and most people could not race. League Name is, “BEST OF FORMULA ONE”. My name is Ryan Semla, race is British iGP. Please restart our season
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medal 5157 SUPER MOD
63 days ago
Ryan
Hello I would like to restart our season. I had the British iGP scheduled at 6am est but changed the start time to 14:00 est the day before but the race still happened at 6:00am est and most people could not race. League Name is, “BEST OF FORMULA ONE”. My name is Ryan Semla, race is British iGP. Please restart our season

Hi Ryan.

The title of this thread is "Race re-run requests due to service issues" and unfortunately doesn't extend to user error. Please read the opening post for the criteria that must be met for a re-run to be actioned.
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medal 5125
37 days ago
Hello,

Recently my league (RML IGP YEE https://igpmanager.com/app/p=league&id=504930 ) had a German Grand Prix ( https://igpmanager.com/app/d=result&id=49669597&tab=race ) which was interrupted by service issues with around 15 laps left. This made all players disconnect and some peoples races were ruined by this (3rd place tomassi was on course to his first win which because of the service issue didnt happen) Could we please have a rerun of the race? Thanks.
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medal 5185 SUPPORT AGENT
37 days ago

Pro
Hello,

Recently my league (RML IGP YEE https://igpmanager.com/app/p=league&id=504930 ) had a German Grand Prix ( https://igpmanager.com/app/d=result&id=49669597&tab=race ) which was interrupted by service issues with around 15 laps left. This made all players disconnect and some peoples races were ruined by this (3rd place tomassi was on course to his first win which because of the service issue didnt happen) Could we please have a rerun of the race? Thanks.

The race in Germany was postponed as requested.
I have also sent some tokens to compensate for the inconvenience this has caused you.

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