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Free Parts Bug

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Yunus Unia Blunion
7 years 79 days ago

Alf

I can wach only 1 somtimes 2 ads in a row for free parts. When i want to watch another ad there pops up a window with the inscription "video ads are currently unavaliable".
Other people in my league dont have that problem. They can see several ads in a row.
To watch more ads i must close game for about 10 minutes and start it again . Then i can watch 1 ad etc.
I use android app on samsung galaxy s4.
Before updating the application I had no problem with this.

Moved to existing thread.

Alf Macerick
7 years 79 days ago

Samaung Galaxy s4 Android 5.0.1

Aids Hayden
7 years 79 days ago

Mine is working ok now

Gert Rose Super Mod
7 years 79 days ago

I saw improvement today. Could see twice 4 adds in a row before getting the message that adds are not available. And then also the remaining 2 in one shot. 4-4-2 is already better than 2-1-1-1-1-1-1-1-1 :-)

Gert Rose Super Mod
7 years 78 days ago

Today it was 3-3-2-1-1...

Marcelo Viana
7 years 77 days ago

I'm also with the "video adds are not available at this moment" problem here.
Usually I'm able to watch 1 or 2 videos/day... Sometimes i can't watch any.

Alf Macerick
7 years 77 days ago

I cant watch any videos today... its a crap..
I need 4 parts. I can buy it by tokens because i have only 7 tokens....
If i know earlier that free parts isnt work i will make upgrade on manufacturing. Watching ads was a part of my strategy (i think not only mine) for upgrading building. Now i cant repair my second car for race...
Its not fair...

Yunus Unia Blunion
7 years 77 days ago

An update on this, the ads system is undergoing a change over the next few months, which will help put an end to this issue.

Alf Macerick
7 years 77 days ago

Nice... so now i must pay by tokens for car repairs...
I think i leave this game...

Yunus Unia Blunion
7 years 77 days ago

Alf

Nice... so now i must pay by tokens for car repairs...
I think i leave this game...

Well, I don't think it needs to come down to leaving the game.

Just to verify, you have the latest version of the app, correct? Have you also tried deleting the cache stored on your phone by iGP Manager, then trying again to watch ads?

If the answer to the above two is yes, I can make an exception in this instance, for any tokens you've spent on parts regarding this issue I can reimburse.

Alf Macerick
7 years 77 days ago

Yes i do few times things you wrote.
Now im buying 5 parts for 6 tokens.
You can check this.
Please give me them back.
Thx.

Yunus Unia Blunion
7 years 76 days ago

I've reimbursed to you tokens equivalent to how many were spent on parts from the past few days.

Alf Macerick
7 years 76 days ago

HThx ! Can you say me is the problem depends on my device (phone samsung galaxy s4/android 5.0.1) or maybe problem is somewhere else ?
Maybe if i install app on other device free parts will be ok ?

Yunus Unia Blunion
7 years 76 days ago

The app being installed on multiple devices should not be a problem, nor should it be a problem with the device.

I'd try anyways to check if installing the app on another device resolves the issue.

Alf Macerick
7 years 76 days ago

I install igp app on my sons tablet and for now "free parts" are working propertly.
Thx for backing my tokens and answers !

Pavle Jovanovski
7 years 76 days ago

I have same problem with watching ads, I tried everything and it still doesn't work and I had to pay 16 tokens for 20 parts...

Yunus Unia Blunion
7 years 75 days ago

Pavle

I have same problem with watching ads, I tried everything and it still doesn't work and I had to pay 16 tokens for 20 parts...

Have you made sure you are using the latest version of the app?
Have you tried deleting the cache stored on your phone by the app?
Have you tried uninstalling and reinstalling the app?

Pavle Jovanovski
7 years 75 days ago

Yes, I've tried everything you mentioned.

Yunus Unia Blunion
7 years 75 days ago

Pavle

Yes, I've tried everything you mentioned.

Okay. Since the issue persists, I reimbursed you the tokens you spent for 20 parts.

Pavle Jovanovski
7 years 75 days ago

Thank you very much!

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