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Forums > Global Forums (English) > Bugs

Solved
Free Parts Bug

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This thread is closed because it is solved.
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Ali El-morssy medal 5000
7 years 114 days ago
Yunus
I was just joking. :)

Jack will be taking a look at this when he gets a chance, but he's out of town this week.


Cheers Yunus and for what it's worth I think you do an excellent job of moderating the forum as I know it cannot be easy trying to respond to every post that is asking for help or reporting a bug etc.
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Yunus Unia Blunion medal 5176
7 years 114 days ago
Thanks. It isn't a difficult thing, I've developed some patience to help out here overtime. I'm not even a ~real~ moderator. I just asked Jack for it so I could organize the forum threads, create those stickied threads I have made and just improve the efficiency for reporting bugs submitted in the forum to him and our awesome developer team.

He even asked me to use my real name for "professionalism", whatever ~that~ means... :P
Though the Blunion part of my name isn't real at all, just my pseudonym.
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Ali El-morssy medal 5000
7 years 114 days ago
Yunus
Thanks. It isn't a difficult thing, I've developed some patience to help out here overtime. I'm not even a ~real~ moderator. I just asked Jack for it so I could organize the forum threads, create those stickied threads I have made and just improve the efficiency for reporting bugs submitted in the forum to him and our awesome developer team.

He even asked me to use my real name for "professionalism", whatever ~that~ means... :P
Though the Blunion part of my name isn't real at all, just my pseudonym.


Well you're doing a top job!
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Paul Douglas medal 5000
7 years 114 days ago
Agreed +1
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Martín Bontempi medal 5000
7 years 114 days ago
Hi, I just write to tell I have the same problem.

I use Android 7.0 and more or less 10 days ago the free parts feature started to work randomly, some times it worked some times it doesn't worked at all.

Yesterday I installed the updated and directly now it doesnt work at all... it keeps giving me an "Undefined" when I press the blue button.

I hope it's solved soon...

Any other info that you may need, just reply and I add it...
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Gert Rose medal 5004 Super Mod
7 years 113 days ago (edited 7 years 113 days ago)
I have the same problem today. Was able to see 3 videos and now every new try gives me the "undefined" error.

Edit: right after I posted this, it started working again... wish every problem in life would get solved so easily :-)
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Luis Rodrigues medal 5000
7 years 113 days ago
Hello. I can watch like 3 ads per day and I keep getting the "undefined" message. My cars are getting really damaged.
Before the update I wouldnt get this "undefined" message.
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Martín Bontempi medal 5000
7 years 112 days ago
Gert
I have the same problem today. Was able to see 3 videos and now every new try gives me the "undefined" error.

Edit: right after I posted this, it started working again... wish every problem in life would get solved so easily :-)


You are very lucky... I updated again the app on my mobil and keeps telling me the "undefined" error...

Hope its solved soon... in the meanwhile I started to update the fabrication of parts facility... I was trying to avoid it since I'm only lvl 8 but well...
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Ale Plumber medal 5000
7 years 112 days ago
Yunus
It will be a while to see this bug resolved. Everything has to be handled one thing at a time because of how small the iGP Manager team is.


great but please can you give me back the 15 tokens that i needed to waste for this bug?
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Martín Bontempi medal 5000
7 years 109 days ago
Any news regarting this bug?

2 days ago i could watch 1 video before it started to give me the "Undefined" message again.
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Yunus Unia Blunion medal 5176
7 years 108 days ago
None so far, sorry.
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Ale Plumber medal 5000
7 years 108 days ago
ignored...... and 15 tokens lost for a bug
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Yunus Unia Blunion medal 5176
7 years 83 days ago
Is anybody still having problems earning free parts from watching ads?
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Gert Rose medal 5004 Super Mod
7 years 83 days ago
Yunus
Is anybody still having problems earning free parts from watching ads?


Yes. I think it's for more than a week already that I cannot watch 10 videos in a stretch. I can watch 1-3, then on the next click I get a pop-up saying video adds are not available at this moment. If I wait a while (sometimes 1 minute is enough, sometimes at least 10) I can again watch a few videos and so on. I can reach 10 videos every day, but need several tries for it.
Right before I started to type this, I could watch 2 videos and then got the pop-up. I tried again now, at the end of my writing, but still a pop-up and no next videos.
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Gert Rose medal 5004 Super Mod
7 years 83 days ago
Few minutes later now and I could again watch 1 video and then got the pop-up again.
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Yunus Unia Blunion medal 5176
7 years 82 days ago
Gert
Few minutes later now and I could again watch 1 video and then got the pop-up again.


What does the pop-up say?
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Gert Rose medal 5004 Super Mod
7 years 82 days ago
Yunus
Gert
Few minutes later now and I could again watch 1 video and then got the pop-up again.


What does the pop-up say?


I'm using the Dutch version of the app, but translated to English it would be something like "video adds are not available at this moment".
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João Santos medal 5000
7 years 82 days ago
I am. I can't see more then 1 or 2 per day
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Gert Rose medal 5004 Super Mod
7 years 81 days ago
I have been paying attention on it for a few days now and it's always the same scenario. The first try in a day gives me 2 adds: a random one and a war dragons add. then I get a pop-up that there are no video adds available. If I wait 10-15 minutes, i get again the war dragons add and then the pop-up that there are no video adds. And that then repeats the rest of the day until I reach 10 adds in total.
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Alf Macerick medal 5000
7 years 79 days ago
I can wach only 1 somtimes 2 ads in a row for free parts. When i want to watch another ad there pops up a window with the inscription "video ads are currently unavaliable".
Other people in my league dont have that problem. They can see several ads in a row.
To watch more ads i must close game for about 10 minutes and start it again . Then i can watch 1 ad etc.
I use android app on samsung galaxy s4.
Before updating the application I had no problem with this.
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