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Service Downtime & Postponed Races

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medal 5000
12 years 31 days ago
I'll give it a prod.
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medal 5000
12 years 31 days ago
Showing the live button Andrew but no quali....
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medal 5020 CEO & CTO
12 years 31 days ago
"Arthur
and by the way is it possible to open the setup and re-run the quali before the race for us? http://igpmanager.com/play/?url=league-info/107

That's taken care of.

Reward points have also been sent out to the remaining affected leagues.
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medal 5000
12 years 31 days ago
Just want to mention quickly, because I haven't seen it mentioned anywhere else in this thread. Our race today http://igpmanager.com/play/?url=race-result/110811/ took place on schedule, but we were all plagued by horrendous connection issues, all the people who connected for the race were being disconnected every few minutes or so.
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medal 5000
12 years 31 days ago
Hmm, If I read first post, then it says that every manager gets 250 Reward Points, but I didn't got them :)
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medal 5000
12 years 31 days ago
Thank you guys for the hard work.. I have to say, before this I didn't know much about 'reward points'! :)
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medal 5000
12 years 31 days ago
"Karl
Hmm, If I read first post, then it says that every manager gets 250 Reward Points, but I didn't got them :)


If you were in a league that was delayed or re-scheduled.
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medal 5000
12 years 31 days ago
"Giancarlo

"Karl
Hmm, If I read first post, then it says that every manager gets 250 Reward Points, but I didn't got them :)




If you were in a league that was delayed or re-scheduled.


I wasen't, but OP clearly says that ALL drivers gets 250 points :). But didn't that downtime affected design apartment aswell?
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medal 5000
12 years 31 days ago
Our Monaco GP has been live since Sunday:
http://igpmanager.com/play/?url=league-info/698#info
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medal 5000
12 years 31 days ago
reward points given to managers in affected leagues only
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medal 5000
12 years 31 days ago
"Alan
Jack,



http://igpmanager.com/play/?url=race-launch/112814



We would like qualifying and preparation reverted too.



Thanks.


Hi Jack,

I have now got my 250 rewards points.  Thanks.  As per my previous post above, can you please reset this race so we can start all over again and prepare, practice and qualify?

Again thank you.

Alan.
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medal 5000
12 years 31 days ago
"Karl

"Giancarlo

"Karl
Hmm, If I read first post, then it says that every manager gets 250 Reward Points, but I didn't got them :)




If you were in a league that was delayed or re-scheduled.


I wasen't, but OP clearly says that ALL drivers gets 250 points :). But didn't that downtime affected design apartment aswell?

I'm sorry but I don't even know if you're trolling or not.

"We will award 250 Reward Points to all affected users on Tuesday, 9th October (GMT) at an unspecified time. This will give us time to correctly identify all affected users and prepare a script to send out the reward points."

Also no, design was unharmed.
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medal 5000
12 years 31 days ago
"Jason


"We will award 250 Reward Points to all affected users on Tuesday, 9th October (GMT) at an unspecified time. This will give us time to correctly identify all affected users and prepare a script to send out the reward points."

Also no, design was unharmed.


Well, IMO, ALL users were affected - our race on Monday was littered with dropped connections, freezes, outright crashes of the IGP site, etc. That it finished the race was a technicality; most of the people taking part had no way of getting in and altering strategies or push levels because of the constant issues.

Not trying to fish for reward points, honestly, but I think it's important to note that it wasn't just the guys whose races were postponed that felt like they were, to put it mildly, inconvenienced.
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medal 5000
12 years 31 days ago
hello Jack,

also our champ, http://igpmanager.com/play/?url=league-info/1024#tab2 , was interrupted sunday evening just across the race and re-scheduled this evening... can we wait for the 250 xp points???

thank you for your time,

Andrea
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medal 5000
12 years 31 days ago
http://igpmanager.com/play/?url=league-info/156#tab3 My league did not recieve any reward points neither, our race was rescheduled on Sunday evening
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medal 5000
12 years 31 days ago
"Andrea
hello Jack,

also our champ, http://igpmanager.com/play/?url=league-info/1024#tab2 , was interrupted sunday evening just across the race and re-scheduled this evening... can we wait for the 250 xp points???

thank you for your time,

Andrea



Thank you! we receive the points... 

Andrea
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medal 5000
12 years 31 days ago
I'm not sure how to link to my league but I noticed that the race is reset but the qualify and setup are not. Given that monday race was expected and setup for rain, having a race on the sunny day tomorrow is going to suck with that setup :/ I'd be happy to try and link if someone can give me an idea how.

Thanks
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medal 5000
12 years 31 days ago
Cheers guys
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medal 5000
12 years 31 days ago
Hi,

Can you please look into the OMR league http://igpmanager.com/play/?url=league-info/394

The Singapore race is stuck in race mode and qualy seems not to have taken place.

Would be great if you can look into this, thanks.
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medal 5020 CEO & CTO
12 years 31 days ago (edited 12 years 31 days ago)
We'll reschedule your league shortly Craig, to run at the next avaiable time slot.

Also, more reward points have been sent out.

Edit: Craig, your league is rescheduled. :)
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