Official

Race rerun request due to service issues

Hey,

Thanks for reaching out for your issue. Only league host can request for a race rerun.

Oh.. i will say him that

hi, in the league i manage the abu dhabi race restarted with 3 laps to go. This seems to only happen in Elite. I ask to repeat this race, thank you

https://igpmanager.com/app/p=league&id=696125

iuuuuu, holaaaa !  alternatively I ask you to cancel the aforementioned gp and remove the points assigned. Thank you

Only in elite pls i dont wanna lose my precious 25 points ?

Have another  problem now. it is as if there is a race in progress and all functions are blocked

I ask for the cancellation and repetition of the 15 o'clock race in Bahrain of the championship I host, igp5 Afterlunch, since the temperature on the game (5 degrees Celsius) did not correspond to the real temperature, i.e. 45 degrees Celsius (strong OpenWeather).  I'm reporting a full 23 hours in advance of the next race!  I hope for an immediate response, and a quick solution!  without you going to look for excuses that aren't there, I only ask for the same race to be canceled and re-proposed tomorrow, obviously with the real conditions!

Even today there is the same problem as yesterday regarding the temperature in Bahrain, come on, this thing is really embarrassing!  I am truly speechless!

Guys what are you up to???  You had postponed Bahrain again until tomorrow, but now I'm back in the team and I find out that the race has been done and you have postponed the next race to August 3rd!  Can you explain to me how you work?  This is absurd, you are making one disaster after another!  In the league, they're starting to get impatient with your constant mistakes!  Cancel today's race in Bahrain again and postpone it until tomorrow!  I'm really disappointed, know it!

Hey Eddie,

Thanks for reaching out for your issue! This should be solved now, errors can happen but the positive side is that every error has a fix! I appreciate your understanding.

But he still gives me the race for August 3rd and not for tomorrow, why? 

Everything looks fine from my end Eddie, could you clear cache and refresh please?

Emptied cache and updated as you requested but it still gives me the race on August 3rd instead of tomorrow August 2nd, and also to other members of the championship from the same date.

Good afternoon Jose. I'd like to request the rerun of the last race of my league, due to the problems experienced by some players saving last minute strategy changes on variable weather conditions. I add all the details of the first post:

1- 3 players out of 47 demanded this race rerun.
2- Race affected was Austrian iGP
3- Some players reported issues when saving last minute strategies and early connection to the race to change tyres from wet to dry. The estimated time of the incident was Friday 4th of August at 17:43 CET and lasted until 18:02 CET.
4- Next race will take part next Monday August 7th at 18:00 CET.

Thank you so much in advance.