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Race re-run requests

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medal 5512
290 days ago
Hi all can i please request a re run for our last race at Japan. I couldn't get to the race but it seems the other managers had a few problems. 1. they had problems getting into the race and 2 when they did get into the race they had trouble staying in. 

League id is: 105469
League Name: V8 Supercars Australia Development
Race to rerun: Japan

Thanks.
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medal 5511 HEAD OF SUPPORT
289 days ago
Done :)
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medal 5512
289 days ago
Thankyou!
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medal 5551
276 days ago (Last edited by Hamlet Rodriguez 275 days ago)

Ultimate World Racing League

MTWTFSS at 01:00
100% race distance igp-car 2 cars per team 1.5x race speed
RookieProElite
Teams1613
Reputation510355045709
See league



My league needs today's race redone as we were supposed to have had the day off. 

I messed up our schedule in trying to postpone races. Not fully understanding the process.  With the exception of today's race(USA), Kristine Del Rosario was able to help restore most of the schedule.  

We'd like to have a break from Dec. 24-Dec. 26th. If you are able to reschedule the USA race right after the break or even as our next race without affecting our break, it would be greatly appreciated.

In addition. it's been brought up to my attention that some managers used tokens to prep for the requested rerun race(USA).  

Thank you in advance Yunus.



Edit: issue resolved.

Thanks IGP Support team.
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medal 5249
273 days ago
ID: 4252
USA 24th/12/19 
The last race was scheduled for the 27th, I postponed the races after last nights race but when i logged on today to collect my daily, no races were postponed! and therefore couldnt postpone todays race. teams fighting for the championship effected across both pro and Elite
Please can you sort this so our 4th round in USA runs on the 27th
Esko
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medal 5589
270 days ago

Esko
ID: 4252
USA 24th/12/19 
The last race was scheduled for the 27th, I postponed the races after last nights race but when i logged on today to collect my daily, no races were postponed! and therefore couldnt postpone todays race. teams fighting for the championship effected across both pro and Elite
Please can you sort this so our 4th round in USA runs on the 27th
Esko


Hi Yunus - appreciate its holidays but is there any chance this request from our league host can be done?   The next race runs at 6pm GMT and we could do with time to set up etc.  


Cheers 👍
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medal 6281
269 days ago
League : French League

Race : Brasil

Unable to connect to the server. I'm very close to the time limit for asking a remake, but wife family you know.. Haha
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medal 4682 SUPPORT AGENT
269 days ago

Esko
ID: 4252
USA 24th/12/19 
The last race was scheduled for the 27th, I postponed the races after last nights race but when i logged on today to collect my daily, no races were postponed! and therefore couldnt postpone todays race. teams fighting for the championship effected across both pro and Elite
Please can you sort this so our 4th round in USA runs on the 27th
Esko



Hello,


I'm so sorry for the delay in my response. 

I have checked your league and found that your next race will be on 29th.

I was wondering if you still need assistance regarding this.
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medal 4682 SUPPORT AGENT
269 days ago

Vladimir
League : French League

Race : Brasil

Unable to connect to the server. I'm very close to the time limit for asking a remake, but wife family you know.. Haha



Hello,


I'm so sorry for the inconveniences.

Please re-install the app, then clear the app cache and app data on your device. If this does not fix the problem, please let us know.
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medal 5802
255 days ago (Last edited by Francesco Sturaro 255 days ago)
I am the host of the league id=122474 in agreement with the managers we ask for a repeat of the race race today in Italy. I enclose race links https://igpmanager.com/app/d=result&id=26946014&tab=race 

Our championship has a break on Saturday and Sunday, so I ask you if it was possible to repeat the race on Monday 13 January when the weekend break restarts. 
Thank you for your attention.

Edit: everything has been solved.  The race will take place again on Monday, January 13th. Thx a lot 

Grand Prix Motor Racing

MTWTFSS at 17:00
50% race distance igp-car 2 cars per team 2.0x race speed
RookieProElite
Teams002
Reputation503051995529
See league
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medal 4928 COMMUNITY MANAGER
255 days ago

Francesco
I am the host of the league id=122474 in agreement with the managers we ask for a repeat of the race race today in Italy. I enclose race links https://igpmanager.com/app/d=result&id=26946014&tab=race 

Our championship has a break on Saturday and Sunday, so I ask you if it was possible to repeat the race on Monday 13 January when the weekend break restarts. 
Thank you for your attention.

Grand Prix Motor Racing

MTWTFSS at 17:00
50% race distance igp-car 2 cars per team 2.0x race speed
RookieProElite
Teams002
Reputation503051995529
See league


Hello,


One hour ago I answered your request through mail. Can you check if everything is fine please? Thank you!
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medal 5802
255 days ago
everything has been solved.  The race will take place again on Monday, January 13th.
Thx a lot. Good Job @Josè 
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medal 5285
255 days ago
Vorrei la ripetizione del GPBrasile https://igpmanager.com/app/p=league&id=77757&tab=info
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medal 5625
255 days ago
Hello ,
We would like to re run the German gp on Sunday if It’s possibl please 

https://igpmanager.com/app/p=league&id=48606

The race didn’t ended properly and the result was total different. All 3 categories please 

Thanks 
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medal 5566
255 days ago
Hello iGP,

Yesterday 11-01 our race repeated it's self and we want to ask for a rerun becourse our nr 1 Finischer of race 1 was in the seconde race 15th. 

https://igpmanager.com/app/d=result&id=26946399&tab=race
Dutch Racing Inc

Kind Regards 
Marcel Kaput
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medal 5589
255 days ago
Yunus - please could you re-run our last race - Spain 


https://igpmanager.com/app/d=result&id=26882705&tab=race


It was affected by the bug last night that re-ran the race after the original result.  


The league is :-

iGP Super League

MTWTFSS at 17:00
50% race distance igp-car 2 cars per team 2.0x race speed
RookieProElite
Teams51216
Reputation494552536940
See league




Our League host flagged this last night to have the result changed - but hasn’t been online since.   

Our next race (final race of season - with everything to play for) is due to start at 6pm GMT today - so we need it doing ASAP to give everyone chance to set up etc for the re-run.   

Many thanks in advance.   

Bry. 

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medal 4854
255 days ago (Last edited by Bruno Brown 255 days ago)
I am the host of the league id=24461 in agreement with all managers, we ask to repeat the race in France because of the bug that occurred yesterday.
Race results : https://igpmanager.com/app/d=result&id=27003018&tab=race

Our league has a break on Saturday and Sunday, so I ask you to repeat the race on Monday, January 13.

Thank you for your attention.

Rubens

MTWTFSS at 17:30
50% race distance igp-car 2 cars per team 2.0x race speed
RookieProElite
Teams121316
Reputation514451855463
See league
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medal 6206
255 days ago
Please re run or reset  the GB 19 Grand Prix we drived IT two Times yesterday.
Today ist the Last ein thus season

BASE F1 LEAGUE 

I am the Host 
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medal 4928 COMMUNITY MANAGER
255 days ago
Domenico
Vorrei la ripetizione del GPBrasile https://igpmanager.com/app/p=league&id=77757&tab=info


Hello,


Only the host is allowed to ask for a race rerun.


Sebestyen
Hello ,
We would like to re run the German gp on Sunday if It’s possibl please 

https://igpmanager.com/app/p=league&id=48606

The race didn’t ended properly and the result was total different. All 3 categories please 

Thanks 


Race will be repeated.



Marcel
Hello iGP,

Yesterday 11-01 our race repeated it's self and we want to ask for a rerun becourse our nr 1 Finischer of race 1 was in the seconde race 15th. 

https://igpmanager.com/app/d=result&id=26946399&tab=race
Dutch Racing Inc

Kind Regards 
Marcel Kaput


Race will be repeated.



Bry
Yunus - please could you re-run our last race - Spain 


https://igpmanager.com/app/d=result&id=26882705&tab=race


It was affected by the bug last night that re-ran the race after the original result.  


The league is :-

iGP Super League

MTWTFSS at 17:00
50% race distance igp-car 2 cars per team 2.0x race speed
RookieProElite
Teams51216
Reputation494552536940
See league




Our League host flagged this last night to have the result changed - but hasn’t been online since.   

Our next race (final race of season - with everything to play for) is due to start at 6pm GMT today - so we need it doing ASAP to give everyone chance to set up etc for the re-run.   

Many thanks in advance.   

Bry. 



Hello,


Only the host is allowed to ask for a race rerun.


Base
Please re run or reset  the GB 19 Grand Prix we drived IT two Times yesterday.
Today ist the Last ein thus season

BASE F1 LEAGUE 

I am the Host 


Hello,

Race will be repeated.
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medal 5164 FOUNDER & WEB DEV
255 days ago
Hi all, I would just like to explain why these races have only been reset for a re-run at the last minute, as I realise your leagues may not have a lot of time to prepare now (I won't be surprised if a couple of you ask for another re-run, but we can do that).

Some of the requests themselves were rather late in the day and we only had one support person on duty this weekend. Sadly their family has had a medical emergency which means that they could not be present. In the end, José has picked up the situation but it was all a bit last-minute, with it being the weekend.

Apologies again for any inconvenience this has caused you and your leaguemates. I hope you all are able to prepare in time and that you can forgive us for the erratic service in the pat 24 hours. We already have contingency plans and will be working on solutions to what happened for the future. Thanks for your patience and understanding.
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