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Race re-run requests

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medal 5721
217 days ago (Last edited by Gustavo Heiden 217 days ago)
liga de id num.127484 nome da liga IGP MASTERS  corrida a ser novamente realizada  GP BRASIL  AS 21 HRS

I'm requesting rerun of League ID 127484 because this is the penultimate race of championship and it's quite competitive here in Elite tier.
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medal 5882
217 days ago
Hi, I'd like to request that our last race be re-run. The race was China and for some reason, the Rookie and Pro races couldn't be run. The race should have started on Mon 17th Feb at 23:30 GMT. 
The league is Fighting Spirit, number 46987.
Thank you in advance
Paul Skyeladder (host) 
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medal 4682 SUPPORT AGENT
217 days ago

Gaetano
Hello, we would like to re-run the Italian gp, because of server problems, we were unable to enter the live

Our league name is F1 MOTORSPORT  

league id :   98692

race id :      https://igpmanager.com/app/d=result&id=27202146&tab=practice   (Italian GP)

Thanks for your attention



Hello, I have successfully processed this request. Let me know if I could be of any further help.
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medal 4682 SUPPORT AGENT
217 days ago

Luciano
liga de id num.127484 nome da liga IGP MASTERS  corrida a ser novamente realizada  GP BRASIL  AS 21 HRS

I'm requesting rerun of League ID 127484 because this is the penultimate race of championship and it's quite competitive here in Elite tier.



Hello there, this has been processed. Please let me know if I could be of any further help.
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medal 4682 SUPPORT AGENT
217 days ago

Paul
Hi, I'd like to request that our last race be re-run. The race was China and for some reason, the Rookie and Pro races couldn't be run. The race should have started on Mon 17th Feb at 23:30 GMT. 
The league is Fighting Spirit, number 46987.
Thank you in advance
Paul Skyeladder (host) 



Hi Paul, please check your calendar. I have also processed this request. Let me know if you need further help.
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medal 5548
217 days ago

Kristine

Gaetano
Hello, we would like to re-run the Italian gp, because of server problems, we were unable to enter the live

Our league name is F1 MOTORSPORT  

league id :   98692

race id :      https://igpmanager.com/app/d=result&id=27202146&tab=practice   (Italian GP)

Thanks for your attention



Hello, I have successfully processed this request. Let me know if I could be of any further help.




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medal 5642
214 days ago
Hi, 

Could we please re-run the most recent race (Bahrain) for Preston Racing, league ID 5505

Very few people were able to run setup or strategy

Many thanks
Craig
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medal 5955
214 days ago
Hi !
Because of the bug on Thursday 20/02, many managers were unable to make their adjustments and their strategies.
Please, can you deleted and omitted the results of the 10 p.m. race in Austria.  
Our league is F1 French Race (ID 127122).
Thank you in advance...
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medal 5882
214 days ago

Kristine

Paul
Hi, I'd like to request that our last race be re-run. The race was China and for some reason, the Rookie and Pro races couldn't be run. The race should have started on Mon 17th Feb at 23:30 GMT. 
The league is Fighting Spirit, number 46987.
Thank you in advance
Paul Skyeladder (host) 



Hi Paul, please check your calendar. I have also processed this request. Let me know if you need further help.

Thank you, the race was re-run perfectly


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medal 5939 MODERATOR
214 days ago
Good morning. 

I am the host of the league "Liga de Leyendas" id [110115]. 
I kindly request that the last race held in Canada be repeated https://igpmanager.com/app/d=result&id=27292881&tab=race, due to the known problems that occurred yesterday that did not allow some managers to do free practice . 

Already before the race took place, I informed everyone that I would ask for the repetition to be scheduled for Monday 24 February at 22:00 [gmt + 1].

I thank you for the work you do and for your kindness.
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medal 4682 SUPPORT AGENT
214 days ago
Hello Craig, Derferik, and Gian,

I'm sorry for the inconveniences.

Please check your calendar. I just processed these requests.

Let me know if I could be of any further help.
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medal 5955
214 days ago

Kristine
Hello Craig, Derferik, and Gian,

I'm sorry for the inconveniences.

Please check your calendar. I just processed these requests.

Let me know if I could be of any further help.



Hi Kristine ! 

Sorry but I just asked to cancel the results of the Austrian race ... not to postpone it.  Can you un-program it and cancel the results?
Thank you

F1 French Race (ID 127122) 
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medal 6313
214 days ago
Hi,
i'm the houst of league #63138  LSF IGP GRAND PRIX
Requesting to Re-run last race GP of Singapure 
Reason: managers unable to run set ups or prepare strategies due to "NEXT RACE" tab not being accessible half an hour before the race.

thank You  
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medal 5819 SUPPORT AGENT
214 days ago
Ti
Hi,
i'm the houst of league #63138  LSF IGP GRAND PRIX
Requesting to Re-run last race GP of Singapure 
Reason: managers unable to run set ups or prepare strategies due to "NEXT RACE" tab not being accessible half an hour before the race.

thank You  

HI @Ti Ben Cabral
Your request has been accepted and processed successfully. Re-run race GP of Singapure 21 Feb, 21:30.
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medal 4682 SUPPORT AGENT
214 days ago

Derferik

Kristine
Hello Craig, Derferik, and Gian,

I'm sorry for the inconveniences.

Please check your calendar. I just processed these requests.

Let me know if I could be of any further help.



Hi Kristine ! 

Sorry but I just asked to cancel the results of the Austrian race ... not to postpone it.  Can you un-program it and cancel the results?
Thank you

F1 French Race (ID 127122) 



Hello,


I'm so sorry for the misunderstanding. 

I have already adjusted your calendar. Please let me know if I can further help you.
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medal 5955
213 days ago (Last edited by Derferik Derf 213 days ago)
Kristine...sorry again !!
The results were canceled, but our schedule was delayed.
The race in Turkey was to take place on 23/02 and not on 24/02. 
Can you reset it to 23, please ??
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medal 4928 COMMUNITY MANAGER
213 days ago
Derferik
Kristine...sorry again !!
The results were canceled, but our schedule was delayed.
The race in Turkey was to take place on 23/02 and not on 24/02. 
Can you reset it to 23, please ??


Hello,

This should be fixed now. Thank you!
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medal 5955
213 days ago (Last edited by Derferik Derf 213 days ago)
José
Derferik
Kristine...sorry again !!
The results were canceled, but our schedule was delayed.
The race in Turkey was to take place on 23/02 and not on 24/02. 
Can you reset it to 23, please ??


Hello,

This should be fixed now. Thank you!



Hi José ... let me summarize what I am trying to resolve with Kristine :
1- because of the bug on Thursday evening (20/02), many managers were unable to make their adjustments and their strategies before the Austrian GP. So I asked to just CANCEL THE RESULTS.
2- But by mistake, instead of simply canceling the results, the race was postponed to 21/02. So our championship schedule has been changed !
3- I reported to Kristine that the race had been postponed instead of simply canceling the results...
4- She corrected the error by canceling the results of the Austrian GP but the schedule of our championship did not been reset !
5- This is why I ask you today to put back our schedule as it was before the modifications. The next race in Turkey must be run on Sunday 23/02 and not on Monday 24/02.

I hope you can correct this because otherwise our current championship and the next ones will be delayed !
Thank you for your understanding... 
F1 French Race (ID 127122)
Derferik
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medal 4928 COMMUNITY MANAGER
213 days ago

Derferik
José
Derferik
Kristine...sorry again !!
The results were canceled, but our schedule was delayed.
The race in Turkey was to take place on 23/02 and not on 24/02. 
Can you reset it to 23, please ??


Hello,

This should be fixed now. Thank you!



Hi José ... let me summarize what I am trying to resolve with Kristine :
1- because of the bug on Thursday evening (20/02), many managers were unable to make their adjustments and their strategies before the Austrian GP. So I asked to just CANCEL THE RESULTS.
2- But by mistake, instead of simply canceling the results, the race was postponed to 21/02. So our championship schedule has been changed !
3- I reported to Kristine that the race had been postponed instead of simply canceling the results...
4- She corrected the error by canceling the results of the Austrian GP but the schedule of our championship did not been reset !
5- This is why I ask you today to put back our calendar as it was before the modifications. The next race in Turkey must be run on Sunday 23/02 and not on Monday 24/02.

I hope you can correct this because otherwise our current championship and the next ones will be delayed !
Thank you for your understanding... 
F1 French Race (ID 127122)
Derferik


Hello,


It’s fixed now? 
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medal 5955
213 days ago
Yes now it's good !
Thank you to the whole team for your attention and your responsiveness !!
👍
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