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Race re-run requests

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medal 6177
213 days ago (Last edited by Bry W.5 213 days ago)
Give over Jose - I explained why I was asking in the post - I was host for many seasons until recently.    If you read the post and actually tried to help - it might help improve the poor customer experience here. 
 
Simply stating ‘the host needs to ask’ is a completely pathetic response.   What’s the point in being a ‘community manager’ and responding to the community like that? 

Whether the host asks or not is irrelevant - the end of the season in that league has been ruined because of the bug yesterday.   The last race is about to start in 10 minutes - so thanks a lot - FOR DOING ABSOLUTELY NOTHING.  

Great Work. Not. 👍

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medal 5693
213 days ago
Need race re run please league number 91564 F1 league race affected japan, thanks
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medal 5401 COMMUNITY MANAGER
213 days ago

Bry
Give over Jose - I explained why I was asking in the post - I was host for many seasons until recently.    If you read the post and actually tried to help - it might help improve the poor customer experience here. 
 
Simply stating ‘the host needs to ask’ is a completely pathetic response.   What’s the point in being a ‘community manager’ and responding to the community like that? 

Whether the host asks or not is irrelevant - the end of the season in that league has been ruined because of the bug yesterday.   The last race is about to start in 10 minutes - so thanks a lot - FOR DOING ABSOLUTELY NOTHING.  

Great Work. Not. 👍



Hello,

While I understand your frustration I must also ask you to moderate your vocabulary (I also saw several serious insults to me on your league wall). Unfortunately, I only follow the rules written in this topic that are clear to all users.  Yunus (Head of Support) specifies that only league hosts are allowed to make this request. I'm very sorry that this happened this way, but as we all know hosting a league is a responsibility that is noted in these situations.



mark
Need race re run please league number 91564 F1 league race affected japan, thanks


Hello,


Race will be repeated, thank you!
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medal 6686 MODERATOR
213 days ago
Hello, we would like to re-run our Japanese GP, because of server problems.
Our league name is Hungarian IGP Championship
The race was Japan
https://igpmanager.com/app/p=league&id=25264&tab=info
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medal 5401 COMMUNITY MANAGER
213 days ago

Péter
Hello, we would like to re-run our Japanese GP, because of server problems.
Our league name is Hungarian IGP Championship
The race was Japan
https://igpmanager.com/app/p=league&id=25264&tab=info


Hello,


The race will be repeated.
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medal 6051
213 days ago
Hello @Jose Trujillo, did you see my host's race rerun request? I've linked his comment:

https://igpmanager.com/forum-thread_6/21637#180306

Thank you in advance!
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medal 5401 COMMUNITY MANAGER
213 days ago

Valerio
I am the host of the league id=24461 in agreement with all managers, we ask to repeat the race in France because of the bug that occurred yesterday.
Race results : https://igpmanager.com/app/d=result&id=27003018&tab=race

Our league has a break on Saturday and Sunday, so I ask you to repeat the race on Monday, January 13.

Thank you for your attention.

Rubens

MTWTFSS at 17:30
50% race distance igp-car 2 cars per team 2.0x race speed
RookieProElite
Teams15816
Reputation509253296590
See league


Hello,


Your race will be repeated in the next available slot (13th Jan).
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medal 6177
213 days ago

José

Bry
Give over Jose - I explained why I was asking in the post - I was host for many seasons until recently.    If you read the post and actually tried to help - it might help improve the poor customer experience here. 
 
Simply stating ‘the host needs to ask’ is a completely pathetic response.   What’s the point in being a ‘community manager’ and responding to the community like that? 

Whether the host asks or not is irrelevant - the end of the season in that league has been ruined because of the bug yesterday.   The last race is about to start in 10 minutes - so thanks a lot - FOR DOING ABSOLUTELY NOTHING.  

Great Work. Not. 👍



Hello,

While I understand your frustration I must also ask you to moderate your vocabulary (I also saw several serious insults to me on your league wall). Unfortunately, I only follow the rules written in this topic that are clear to all users.  Yunus (Head of Support) specifies that only league hosts are allowed to make this request. I'm very sorry that this happened this way, but as we all know hosting a league is a responsibility that is noted in these situations.



mark
Need race re run please league number 91564 F1 league race affected japan, thanks


Hello,


Race will be repeated, thank you!


Jose - the reason for my intervention was explained.   Unfortunately the host has not been online and if you look at past records, I was host previously.  


Jack explained the issues with the lack of assistance in the forum - even more reason to think outside the box  - especially when the issue was a known bug in the game. 

It would have been very simple just to reset the race and there’d have been no problem.   Responding in such an unhelpful and negative manner, minutes before the last race, when i’d taken the time and effort to explain the issue, is a complete waste of time and has ultimately ruined a full season in one of the higher level and most active leagues here.  



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medal 6575
213 days ago
Thanks a Lot 😎👍 great Work😎
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medal 5472
213 days ago
Hello, not much time left but we want to re run league race of Azebejjan GP ofin our league, if you manage toreset it in time please do so :)
League 106355
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medal 5401 COMMUNITY MANAGER
213 days ago
Grzegorz
Hello, not much time left but we want to re run league race of Azebejjan GP ofin our league, if you manage toreset it in time please do so :)
League 106355


Hello,

Your race will be repeated, good luck!
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medal 5472
213 days ago
Thank you for instant response! Awesome support! Have a great day :) 
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medal 6263
212 days ago
Hello!
I would like to cancel our last race (Friday: Germany) because the final result of the race is wrong and the points were badly credited!
Championship: https://igpmanager.com/app/p=league&id=101790&tab=info
Thanks!
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medal 5948
212 days ago
We would like to rerun the belgian race (Problems with server). Id:95561 Name:FERRARI Thanks.
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medal 5401 COMMUNITY MANAGER
212 days ago
Hello,

All the race rerun request were successfully processed. 
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medal 5570
210 days ago

Hello, I would like to repeat the Brazilian GP https://igpmanager.com/app/d=result&id=26844738&tab=race
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medal 5401 COMMUNITY MANAGER
210 days ago

Domenico

Hello, I would like to repeat the Brazilian GP https://igpmanager.com/app/d=result&id=26844738&tab=race


Hello,

As described in the first comment, only the host is allowed to ask for a race rerun.

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medal 6886 SUPER MOD
207 days ago (Last edited by Ovih Sapiens 206 days ago)
Gabon! ...

I would like to have a re run in my League. I am the Host of UK iGP Championship. The players are agree in repeating the race. It was a problem with the advantage configuration. Many players are unhappy with the results. I hope we can have a normal race tomorrow.

Race to re run: United States iGP.
ID League: 62801

Greetings! :)

EDIT: Our races are at 20:00 UK Time and still haven't a re run... 
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medal 4965 SUPPORT AGENT
204 days ago
Hello Ovih,

I'm so sorry for the delay in my response.

Would you still like to re=run the United States race?
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medal 5318
176 days ago
Hello, we would like to re-run the Italian gp, because of server problems, we were unable to enter the live

Our league name is F1 MOTORSPORT  

league id :   98692

race id :      https://igpmanager.com/app/d=result&id=27202146&tab=practice   (Italian GP)

Thanks for your attention
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