New iGP & Open Beta FAQ

It's a testing platform. If you want it to behave like a live product for sale and get frustrated when it has an issue, then maybe it's best not to use it. Also, we never said mobile support was in this version for live races. I've continually said not to use the live race viewer on phones until it comes as an app. We don't expect people to play the game in a browser on phones and tablets, which is why we're releasing an app later this year.

There is an issue with the server at the moment, behind the game, not the game itself. We're working to resolve that. It's because we reached a critical mass of users and are being upgraded to the next "tier" of service. For some reason, that has caused issues, but good to find that now and not while we're scaling on the live site, eh? That's why we're testing! :P This scaling is part of what the major server upgrade I referred to was in recent weeks.

We will see what we can do.

You're not the only person having performance problems, so I think we need to address this directly and find whatever we can. The performance of the viewer is being looked in to as I write this, but we need as much information as possible from everyone who is experiencing choppiness or framerate issues. Device specs, OS, browser, a clear description of the problem and how it occurs etc.

That's useful indeed, that's the sort of information we need. Knowing what graphics card you have (if any) would also be helpful.

For anyone missing moveable windows and being able to see everything at once in the beta race viewer, I've come up with a proposed solution. You can join the discussion over on the beta forum here: http://beta.igpmanager.com/forum-thread/29

That's correct. They will be reduced in number but the value will be the same or better when converted to the new "scale". Tokens come in far smaller packages (e.g. Instead of 500 you can buy 40 and so on). So don't be alarmed when it changes, you will keep the same amount of value. Also, the items are far cheaper now than the old rewards items. Many things like healing used to cost more than £1 in reward points even if you were only healing 10%. Now if you heal that same amount it costs 1 token,  which is like £0.10.

The savings are even bigger than that iirc but I'm in bed on my tablet and can't look them up.